An Employee is a key resource and their views matter most in making any organization a great place to work. To get the real insights of Employee view, analysis of the survey is a challenge especially when the data is in the form of unstructured text. However, such an amount of unstructured text data can't be manually processed adequately. That is why consulting firm main concern was associated with the amount of work they had to do to extract valuable information from unstructured text.
Some of the key challenges they faced were:
Working closely with the Clients, MAXIMESS built a survey analysis application to monitor Employee comments on different aspects of Organization and visualize it in the form of Word Cloud based on keywords extracted from comments. With the help of the application, the Client's team has all the necessary information at hand as soon as the new set of comments comes in and their team can act on it to consult different Organizations to make it a great place to work.
Key features developed for the solution are as follows:
Solution provided by MAXIMESS allowed the firm to reduce the costs and time spent on survey analysis. The Client saw significant improvement in the working process of their team and the quality of insights after the deployment of a Web application. Above all, the solution helped to minimize the amount of bias associated with different Employee's perception of the information improving the reliability of the survey analysis and helped in making Organizations a great place to work.